• Product Quality Assurance: We guarantee that all of our skin care products are sourced from reputable sources and suppliers. Each product undergoes thorough quality checks to ensure it meets ALInatural’s standards before reaching you.

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• Returns and Exchanges: If you are not satisfied with your purchase, you may return or exchange unopened products within 14 days of the purchase date. Opened products can only be exchanged if they are defective or damaged upon receipt.

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• Allergy and Sensitivity Disclaimer: We advise customers to conduct a patch test prior to full application of any skin care product. Our store is not liable for any allergic reactions or sensitivities that may occur. Please consult with a dermatologist if you have concerns about specific ingredients.

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• Product Information: Detailed information about each product, including ingredients, usage instructions, and expiry dates, is available on our website. 

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• Sustainability Commitment: We strive to create products that are environmentally friendly and cruelty-free. Our goal is to embrace, support, and collaborate with sustainable practices.

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• Customer Feedback: Your feedback is important to us. We encourage customers to share their experiences and suggestions, which help us improve our product offerings and services.

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• Promotions and Discounts: Promotional offers and discounts are subject to terms and conditions. They cannot be combined with other offers unless stated otherwise.

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We appreciate your understanding and cooperation with our store policies.

 

Thank you for choosing ALInatural for your skin care needs.